![]() During The Dayĭepending on the business, the team can be scheduled to come over 2 shifts (opening and closing) or 3 shifts ( extra between shift). If everything is in order, the store is ready to open for the public. Functional Antennas, CCTVs and Security Tags.The floor walk can look for the following: Floor WalkĪ floor walk is then performed by the manager or supervisor to ensure the store is ready for trading by completing the store opening checklist. This way, when the store opens the team will have time to serve customers, and the store will look tidy with no cartons on the floor. Ideally, all deliveries should be scheduled to arrive before opening time and the team should be trained to receive them and merchandise them on the floor as per the planogram before the opening. The reports from yesterday’s sales are generated and used to calculate the store KPIs, and these numbers are then briefed to the teams in each shift to communicate the current performance against budget.Īnother opening task that is supposed to be finished before the store is open to customers is stock receiving. Operations Excel WorkbookĪfter making sure the amounts are tallied, the opening team member makes a deposit in the ATM machine with the cash amount and completes the daily sales report (DSR) and attaches the deposit receipt to it. This is done by generating the end-of-day report for the previous day, the settlement report on the credit card machines and the cash amount in the safe for the day’s sales. Bankingīanking is the process of tallying the amount of collected cash and credit sales from yesterday’s sales to the actual amount in the store. Read more on scheduling in our retail scheduling article. So the scheduling of the retail team needs to reflect the typical traffic patterns for the specific store location, for specific days of the week. Opening starts with making sure that enough team members are scheduled to open the store and perform the morning shift tasks.ĭepending on traffic patterns, most businesses schedule less staff in the morning, but we have also managed locations where a rush in traffic happens in the morning, with loyal customers being moms who drop their kids at school and then do their shopping and have breakfast in the mall. ![]() ![]() Now let’s see how a typical day would look like for a store owner managing his/her retail store. ![]()
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